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Error message: "setup cannot find c:\windows\command.com"
ID: 74 Category: Accounts - Business Range - Desktop & Hosted (previously QuickBooks) Status: Resolved Views: 620


Question:
Why do I get the error: "setup cannot find c:\windows\command.com" when trying to install QuickBooks 2007-08 on Microsoft Vista

Solution:

1. Using Windows Explorer, navigate to the "<CDROM>\QBooks" folder
Example: your CDROM drive may be drive 'D:' in which case you would navigate to D:\QBooks\ on the CDROM
2. Right click "Setup.exe" and select "Properties"
3. Select the "Compatability" tab
4. In "Compatibility mode" check "Run this program in compatibility mode for:"
5. In the drop down list select "Windows XP (Service Pack 2)" 



Related Issues:
No related issue is available.

Submitted: 3/27/2007 Modified: 3/27/2007


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