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EMPDUPE file showing an income code of ďHĒ where it should be ďSĒ when generated via RA Hosted 2017
ID: 5583 Category: Reckon Accounts Hosted (previously QuickBooks Hosted) Status: Resolved Views: 580


Why does my Empdupe file show an income code of Working Holiday Makers (H) for Normal Income Earners where income type should be (S)? I have generated the EMPDUPE from RA Hosted 2017 R2.


With the recent change by ATO, all backpackers or Working Holiday Makers should have an income code of 'H', and Normal Income Earners (Australian resident) should have an income code of 'S'. Please refer to ATOís publication for more details.

We have identified that Reckon Accounts Hosted 2017 R2 generates an incorrect EMPDUPE file for Normal Income Earner Employees (S) by marking them as Working Holiday Maker (H) in the exported Empdupe file.


This issue only affects the business where you have a mix of employee record for both Normal income earner and Working holiday makers in the same data file.

PAYG tax calculations and payment summary are not affected by this issue.

If you havenít lodged EMPDUPE yet and employ working holiday makers, then you donít need to worry about it. Generating one from now on will create the correct file.

If you donít have any working holiday makers employee, the fix isnít required.

If you have lodged or are planning to lodge it via our own SBR solution, GovConnect, available within RA Hosted, you wonít have this problem.

RA Hosted has been updated with the fix and we do apologise for the inconvenience it might have caused you.

If you have already submitted your Empdupe to ATO, before this Fix was released, you will need to recreate Empdupe again and mark it as 'Amended' and re-submit to ATO.

You may also need to print your employee's group certificate again mark as 'Amended'.

Detailed Steps:

  1. Go to Employees menu > Process Payment Summaries > ATO Magnetic Media (Empdupe)
  2. 1

  3. Tick on Generate Payment Summaries as ĎAmendedí > select the employees > Electronic File > Save it to Q drive (take a note of the location where youíre saving it)



  4. Download the file to your local computer by clicking on the download icon from the floating toolbar > Browse to Q drive (the location where you saved the Emdupe file in the previous step) > select the file > Save


  5. The Empdupe file will now be downloaded to your computer and you can lodge it via your preferred gateway.

To lodge via GovConnect, please go to
Employees > Process Payment Summaries > ATO via GovConnect (SBR)Ö > Lodge

Watch this video and read this Community post to know more about how to nominate software ID to ATO Access Manager so that you can utilise a SBR product to lodge your BAS and/ Empdupe.

Need more help?
Ask the Reckon Community at: https://community.reckon.com/reckon

Related Issues:
No related issue is available.

Submitted: 7/27/2017 Modified: 7/27/2017

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