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Error 1920.Service QuickBooks Database Manager Service failed to start when installing
ID: 5256 Category: Accounts - Business Range - Desktop & Hosted (previously QuickBooks) Status: Resolved Views: 10808


Why do I get the error:

Error 1920.Service QuickBooks Database Manager Service (QBCFMonitorService) failed to start.

when installing Reckon Accounts Business?



Turn on Microsoft .NET Framework 3.5.1 in Programs and Features.


The Issue

You will experience this problem when installing on new Windows 8 and Windows 10 operating systems.

By default the Microsoft .NET Framework 3.5.1 is not turned on.

This service is required by Reckon Accounts Business for installation.



Turn on Microsoft .NET Framework 3.5.1

1.    Control Panel > Programs and Features

2.    Turn Windows features on or off

3.    Scroll down the list to Microsoft .NET Framework 3.5.1 and tick the box.

4.    Click OK to save and exit. 

You should now be able to install Reckon Accounts Business without difficulty.



Need more help?
Ask the Reckon Community at: https://community.reckon.com.au/reckon.


Related Issues:
No related issue is available.

Submitted: 4/1/2015 Modified: 4/1/2015

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