When creating a backup of my Quicken file, why do I receive the error?
File not backed up.
This error message is a benign error as the file is backed up. It will occur where the name of the file is longer than 8 characters, includes non-alphanumeric characters (!, @, #, -), or has spaces. Some systems may experience intermittent issues when trying to copy file names in this format.
To resolve this issue, rename your file and then try the backup again:
1. From the Quicken File menu, choose File Operations, and then choose Rename.
2. In the Rename Quicken File window, select the file.
3. Enter a new name for the file in the New Name for Quicken File field. Make sure that the new name is less than eight characters long, does not contain any non-alphanumeric characters, or spaces.
4. Click OK.
Need more help?
Ask the Reckon Community at: https://community.reckon.com.au/reckon.