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Configuring my firewall/antivirus to work with Accounts Business in a multi-user environment
ID: 220 Category: Accounts - Business Range - Desktop & Hosted (previously QuickBooks) Status: Resolved Views: 24110


Question:
How do I configure my firewall/antivirus to work with Reckon Accounts Business (formerly QuickBooks) in a multi-user environment?

Solution:

Firewall and antivirus software compatibility


If you use firewall or antivirus software, it may be necessary to adjust settings in these applications to ensure the best possible performance with Accounts Business. Refer to your firewall or antivirus product documentation for further information.


Using firewall software on a network


If firewall software is running while you install Accounts Business, you may be asked if you want to allow Accounts Business components to have access to the network. In multi-user environments, Accounts Business uses the Internet protocol TCP/IP for data communication. If your company's network is protected by a firewall, you may need to reconfigure your firewall software to allow Accounts Business to communicate using TCP/IP.


Most firewall applications allow you to configure them to allow specific programs access.  Please make note of the following files and ports that must be granted access for both Incoming and Outgoing traffic. 

The relevant port number is different for each edition of QuickBooks and Accounts Business:

Accounts Business 2019 use Port 10182

Accounts Business 2018 use Port 10181

Accounts Business 2017 use Port 10180
Accounts Business 2016 use Port 10179
...........
Accounts Business 2013 use Port 10176
;
..........
QuickBooks 2010/11 use Port 10173
QuickBooks 2009/10 and 2008/09 use Port 10172

Files that must be made exceptions are:
In C:\Program Files x86\Intuit\QuickBooks 200x-xx,  where xx is your year version:
(Accounts Business:  C:\Program Files x86\Intuit\ReckonAccounts 2013)        
          FileManagement.exe  
          QBDBMgr.exe  
          QBDBMgrN.exe 
          QBGDSPlugin.exe 
          QBW32.exe 
         

In C:\Program Files x86\Common Files\Intuit\ReckonAccounts 20xx:
(Pre 2013 editions - C:\Program Files x86\Common Files\Intuit\QuickBooks)
      QBCFMonitorService.exe
      QBUpdate.exe




Different firewall software applications use different terminology when prompting you. Be sure to choose an option that does not block connections to Accounts Business components. Also, some firewall and antivirus software can affect Accounts Business performance. If you experience performance issues you think are related to your firewall software, refer to the firewall documentation or contact your firewall supplier for assistance.



Need more help?
Ask the Reckon Community at: https://community.reckon.com.au/reckon.



Related Issues:
No related issue is available.

Submitted: 8/14/2009 Modified: 4/24/2019


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