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FORM_Load Error message on Reckon POS Terminal. Record is deleted
ID: 5656 Category: Point of Sale Status: Resolved Views: 78

I’m getting an error, “An error has occurred in frmOptions : Form_Load 3167 Record is deleted” when Opening the Option menu in POS terminal. How can I fix it?


Brief description / Abstract: While opening the Option menu on POS Terminal software, you may receive an error saying that ‘An error has occurred in frmOptions :Form_Load , 3167 , Record is deleted.’

Who does this apply to?

Reckon POS Terminal.

Solution / Workaround:

Please compact and repair the database to fix the issue.

  1. Close all your POS Terminals.
  2. Open POS Administrator
  3. Go to Tools > Compact and Repair the Database…

Additional Information:

If the above fix do not resolve the issue, it is possible that your Point of sale database may be corrupt. Please restore your previous backup file.

Need more help?

Ask the Reckon Community at:https://community.reckon.com/reckon

Related Issues:
No related issue is available.

Submitted: 4/05/2018 Modified: 4/05/2018

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