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US Share Prices are not updating in Reckon Accounts Personal Range 2017
ID: 5567 Category: Accounts - Personal Range (previously Quicken) Status: Resolved Views: 442


Question:
Why aren’t US Share Prices
updating anymore? I have Reckon Accounts 2017.


Solution:

Download the updated utility: qwutil.dll

The Issue

On 2017 for reasons beyond Reckon’s control, our source for US Share Prices could no longer supply the information to us.

We have now sourced a new supplier for this data.

Steps to access the new source of US Share Prices:

  1. In Reckon Accounts process any recent Stock Splits, Corporate Spinoffs and Corporate Acquisitions;
  2. Close Reckon Accounts Personal;
  3. Download http://downloads.reckon.com.au/qwutil.dll to your Desktop;
  4. Copy the above file into your Reckon Personal 2017 installation folder(by default this would be C:\Program Files (x86)\Reckon Accounts Personal)
  5. When you get the message saying qwutil.dll already exists. Do you want to replace it?' select'Yes'
  6. Open Reckon Accounts Personal and click on the One-Step Update icon
  7. Elect to download share prices only by unticking the option “Download currency exchange rates”
  8. Click Update Now
US Share prices back to 2017 will update.

Need more help?

If you still have problems you may find your answer on the Reckon Community at:https://community.reckon.com.au/reckon



Related Issues:
No related issue is available.

Submitted: 26/06/2017 Modified: 30/06/2017


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