1. Close QuickBooks
2. Open the Task Manager by pressing the keys Ctrl, Alt and Del together then selecting Task Manager from the list
3. Click on the Processes tab
Windows 8 Users: click on Details tab
4. Scroll down to the process QBDBMgrN.exe. Highlight it and press End Process
5. Close the Task Manager.
You should now be able to open your company file.
Need more help?
Ask the Reckon Community at: https://community.reckon.com.au/reckon.